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1

Customer response to intangible and tangible service factors

Kirk L. Wakefield, Jeffrey G. Blodgett

Journal:

Psychology and Marketing

Year:

1999

Language:

english

File:

PDF, 233 KB

english, 1999

2

Excitement at the mall: Determinants and effects on shopping response

Kirk L. Wakefield, Julie Baker

Journal:

Journal of Retailing

Year:

1998

Language:

english

File:

PDF, 1.40 MB

english, 1998

3

Situational price sensitivity: the role of consumption occasion, social context and income

Kirk L Wakefield, J.Jeffrey Inman

Journal:

Journal of Retailing

Year:

2003

Language:

english

File:

PDF, 186 KB

english, 2003

4

Social media network behavior: A study of user passion and affect

Wakefield, Robin, Wakefield, Kirk

Journal:

The Journal of Strategic Information Systems

Year:

2016

Language:

english

File:

PDF, 1.17 MB

english, 2016

5

I Spy a Sponsor: The Effects of Sponsorship Level, Prominence, Relatedness, and Cueing on Recall Accuracy

Wakefield, Kirk L., Becker-Olsen, Karen, Cornwell, T. Bettina

Journal:

Journal of Advertising

Year:

2007

Language:

english

File:

PDF, 307 KB

english, 2007

6

The effects of customer service on consumer complaining behavior

Blodgett, Jeffrey G., Wakefield, Kirk L., Barnes, James H.

Journal:

Journal of Services Marketing

Year:

1995

Language:

english

File:

PDF, 199 KB

english, 1995

7

The Effect of Perceived Ethical Climate on the Search for Sales Force Excellence

William A. Weeks, Terry W. Loe, Lawrence B. Chonko and Kirk Wakefield

Journal:

Journal of Personal Selling and Sales Management

Year:

2004

Language:

english

File:

PDF, 2.31 MB

english, 2004

8

Retrospective: the importance of servicescapes in leisure service settings

Wakefield, Kirk L., Blodgett, Jeffrey

Journal:

Journal of Services Marketing

Year:

2016

Language:

english

File:

PDF, 375 KB

english, 2016

9

How consumer shopping orientation influences perceived crowding, excitement, and stress at the mall

Baker, Julie, Wakefield, Kirk L.

Journal:

Journal of the Academy of Marketing Science

Year:

2012

Language:

english

File:

PDF, 430 KB

english, 2012

10

The Importance of Servicescapes in Leisure Service Settings

Wakefield, Kirk L., Blodgett, Jeffrey G.

Journal:

Journal of Services Marketing

Year:

1994

Language:

english

File:

PDF, 47 KB

english, 1994

11

Affective Intensity and Sponsor Identification

Wakefield, Kirk L., Bennett, Gregg

Journal:

Journal of Advertising

Year:

2010

Language:

english

File:

PDF, 326 KB

english, 2010

12

Spending on the Fly: Mental Budgets, Promotions, and Spending Behavior

Stilley, Karen M, Inman, J. Jeffrey, Wakefield, Kirk L

Journal:

Journal of Marketing

Year:

2010

Language:

english

File:

PDF, 246 KB

english, 2010

13

Can a Retail Web Site Be Social?

Wang, Liz C, Baker, Julie, Wagner, Judy A, Wakefield, Kirk

Journal:

Journal of Marketing

Year:

2007

Language:

english

File:

PDF, 289 KB

english, 2007

14

How Event Sponsors Are Really Identified: A (Baseball) Field Analysis

Johar, Gita Venkataramani, Pham, Michel Tuan, Wakefield, Kirk L.

Journal:

Journal of Advertising Research

Year:

2006

Language:

english

File:

PDF, 315 KB

english, 2006

15

Retailing hedonic consumption: A model of sales promotion of a leisure service

Kirk L. Wakefield, James H. Barnes

Journal:

Journal of Retailing

Year:

1996

Language:

english

File:

PDF, 1.36 MB

english, 1996

16

Cross-functional interface and disruption in CRM projects: Is marketing from Venus and information systems from Mars?

Marjorie J. Cooper, Carol F. Gwin, Kirk L. Wakefield

Journal:

Journal of Business Research

Year:

2008

Language:

english

File:

PDF, 409 KB

english, 2008

17

Planning to Make Unplanned Purchases? The Role of In‐Store Slack in Budget Deviation

Stilley, Karen M., Inman, J. Jeffrey, Wakefield, Kirk L.

Journal:

Journal of Consumer Research

Year:

2010

Language:

english

File:

PDF, 364 KB

english, 2010

18

COGNITIVE MORAL DEVELOPMENT AND THE IMPACT OF PERCEIVED ORGANIZATIONAL ETHICAL CLIMATE ON THE SEARCH FOR SALES FORCE EXCELLENCE: A CROSS-CULTURAL STUDY

Weeks, William A., Loe, Terry W., Chonko, Lawrence B., Martinez, Carlos Ruy, Wakefield, Kirk

Journal:

Journal of Personal Selling and Sales Management

Year:

2006

Language:

english

File:

PDF, 166 KB

english, 2006

19

Team Sports Marketing || What Is Sports Marketing?

Wakefield, Kirk L.

Year:

2007

Language:

english

File:

PDF, 190 KB

english, 2007

20

Panacea or paradox? The moderating role of ethical climate

Tanner, Emily C., Tanner, John F., Wakefield, Kirk

Journal:

Journal of Personal Selling and Sales Management

Year:

2015

Language:

english

File:

PDF, 451 KB

english, 2015

21

Promoting leisure services: economic and emotional aspects of consumer response

Wakefield, Kirk L., Bush, Victoria D.

Journal:

Journal of Services Marketing

Year:

1998

Language:

english

File:

PDF, 93 KB

english, 1998

22

Situational influences on service quality evaluations

Strombeck, Stephen D., Wakefield, Kirk L.

Journal:

Journal of Services Marketing

Year:

2008

Language:

english

File:

PDF, 357 KB

english, 2008

23

Cognitive Moral Development and the Impact of Perceived Organizational Ethical Climate on the Search for Sales Force Excellence: A Cross-Cultural Study

William A. Weeks, Terry W. Loe, Lawrence B. Chonko, Carlos Ruy Martinez and Kirk Wakefield

Journal:

Journal of Personal Selling and Sales Management

Year:

2006

Language:

english

File:

PDF, 1.70 MB

english, 2006

24

Measurement and Management of the Sportscape

Wakefield, Kirk L., Blodgett, Jeffrey G., Sloan, Hugh J.

Journal:

Journal of Sport Management

Year:

1996

Language:

english

File:

PDF, 2.50 MB

english, 1996

25

The Effects of Team Loyalty and Selected Stadium Factors on Spectator Attendance

Wakefield, Kirk L., Sloan, Hugh J.

Journal:

Journal of Sport Management

Year:

1995

Language:

english

File:

PDF, 3.16 MB

english, 1995

26

I Spy a Sponsor: The Effects of Sponsorship Level, Prominence, Relatedness, and Cueing on Recall Accuracy

Kirk L. Wakefield, Karen Becker-Olsen and T. Bettina Cornwell

Journal:

Journal of Advertising

Year:

2007

Language:

english

File:

PDF, 1.95 MB

english, 2007

27

Is Background Music Effective On Retail Websites?

Wang, Liz, Baker, Julie, Wakefield, Kirk, Wakefield, Robin

Journal:

Journal of Promotion Management

Year:

2017

Language:

english

File:

PDF, 1.00 MB

english, 2017

28

Collateral Consequences of Punishment: A Critical Review and Path Forward

Kirk, David S., Wakefield, Sara

Journal:

Annual Review of Criminology

Year:

2018

Language:

english

File:

PDF, 349 KB

english, 2018

29

Factors leading to group identification: A field study of winners and losers

Robert J. Fisher, Kirk Wakefield

Journal:

Psychology and Marketing

Year:

1998

Language:

english

File:

PDF, 207 KB

english, 1998

30

Randomized trial of a decision aid for individuals considering genetic testing for hereditary nonpolyposis colorectal cancer risk

Claire E. Wakefield, Bettina Meiser, Judi Homewood, Robyn Ward, Sheridan O'Donnell, Judy Kirk, , the Australian GENetic testing Decision Aid Collaborative Group

Journal:

Year:

2008

Language:

english

File:

PDF, 229 KB

english, 2008

31

A randomized controlled trial of a decision aid for women considering genetic testing for breast and ovarian cancer risk

Claire E. Wakefield, Bettina Meiser, Judi Homewood, Michelle Peate, Alan Taylor, Elizabeth Lobb, Judy Kirk, Mary-Anne Young, Rachel Williams, Tracy Dudding, Kathy Tucker, the AGenDA Collaborative Grou

Journal:

Breast Cancer Research and Treatment

Year:

2008

Language:

english

File:

PDF, 311 KB

english, 2008

32

Who are the price vigilantes? An investigation of differentiating characteristics influencing price information processing

Kirk L. Wakefield, J.Jeffrey Inman

Journal:

Journal of Retailing

Year:

1993

Language:

english

File:

PDF, 1.08 MB

english, 1993

33

Industrial buyers' risk aversion and channel selection

Marjorie J. Cooper, Kirk L. Wakefield, John F. Tanner

Journal:

Journal of Business Research

Year:

2006

Language:

english

File:

PDF, 166 KB

english, 2006

34

Redefining the Marketing Concept for the 1990's

Kirk L. Wakefield

Journal:

The Journal of Marketing Theory and Practice

Year:

1993-1994

Language:

english

File:

PDF, 1.77 MB

english, 1993-1994

35

Can a Retail Web Site Be Social?

Liz C. Wang, Julie Baker, Judy A. Wagner and Kirk Wakefield

Journal:

Journal of Marketing

Year:

2007

Language:

english

File:

PDF, 2.60 MB

english, 2007

36

Using Fan Passion to Predict Attendance, Media Consumption, and Social Media Behaviors

Wakefield, Kirk

Journal:

Journal of Sport Management

Year:

2016

Language:

english

File:

PDF, 1.32 MB

english, 2016

37

Modeling the consumer journey for membership services

George, Morris, Wakefield, Kirk L.

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 283 KB

english, 2017

38

Development and Pilot Testing of Two Decision Aids for Individuals Considering Genetic Testing for Cancer Risk

Claire E. Wakefield, Bettina Meiser, Judi Homewood, Michelle Peate, Judy Kirk, Beverley Warner, Elizabeth Lobb, Clara Gaff, Kathy Tucker

Journal:

Journal of Genetic Counseling

Year:

2007

Language:

english

File:

PDF, 409 KB

english, 2007

39

WHAT THE PRACTITIONER KNOWS VERSUS WHAT THE CLIENT IS TOLD: NEGLECTED DILEMMAS OF INFORMED CONSENT IN AN ACCOUNT OF SINGLE-SYSTEM EXPERIMENTAL DESIGNS

Jerome C. Wakefield and Stuart A. Kirk

Journal:

Journal of Social Work Education

Year:

1997

Language:

english

File:

PDF, 1.72 MB

english, 1997

40

Book Reviews

Wakefield, Kirk

Journal:

Service Industries Journal

Year:

1998

Language:

english

File:

PDF, 151 KB

english, 1998

41

Book Reviews

Wakefield, Kirk

Journal:

Service Industries Journal

Year:

1998

Language:

english

File:

PDF, 128 KB

english, 1998

42

Development and Pilot Testing of a Decision Aid for Men Considering Genetic Testing for Breast and/or Ovarian Cancer–Related Mutations ( BRCA1/2 )

Juan, Anne S., Wakefield, Claire E., Kasparian, Nadine A., Kirk, Judy, Tyler, Janet, Tucker, Kathy

Journal:

Genetic Testing

Year:

2008

Language:

english

File:

PDF, 2.57 MB

english, 2008

43

Attitudes Toward Genetic Testing for Cancer Risk after Genetic Counseling and Decision Support: A Qualitative Comparison between Hereditary Cancer Types

Wakefield, Claire E., Kasparian, Nadine A., Meiser, Bettina, Homewood, Judi, Kirk, Judy, Tucker, Kathy

Journal:

Genetic Testing

Year:

2007

Language:

english

File:

PDF, 282 KB

english, 2007

44

Science, Dogma, and the Scientist-Practitioner Model

Wakefield, J. C., Kirk, S. A.

Journal:

Social Work Research

Year:

1997

Language:

english

File:

PDF, 62 KB

english, 1997

45

Disorder attribution and clinical judgment in the assessment of adolescent antisocial behavior

Wakefield, J. C., Kirk, S. A., Hsieh, D., Pottick, K. J.

Journal:

Social Work Research

Year:

1999

Language:

english

File:

PDF, 98 KB

english, 1999

46

Improving mutation notification when new genetic information is identified in research: a trial of two strategies in familial breast cancer

Wakefield, Claire E., Thorne, Heather, Kirk, Judy, Niedermayr, Eveline, Doolan, Emma L., Tucker, Kathy

Journal:

Genetics in Medicine

Year:

2013

Language:

english

File:

PDF, 420 KB

english, 2013

47

How website socialness leads to website use

Wakefield, Robin L, Wakefield, Kirk L, Baker, Julie, Wang, Liz C

Journal:

European Journal of Information Systems

Year:

2011

Language:

english

File:

PDF, 344 KB

english, 2011

48

Eco-Orientation: An Extension of Market Orientation in an Environmental Context

George W. Stone and Kirk L. Wakefield

Journal:

The Journal of Marketing Theory and Practice

Year:

2000

Language:

english

File:

PDF, 1.37 MB

english, 2000

49

Eco-Orientation: An Extension of Market Orientation in an Environmental Context

Stone, George W., Wakefield, Kirk L.

Journal:

The Journal of Marketing Theory and Practice

Year:

2000

Language:

english

File:

PDF, 1.33 MB

english, 2000

50

Under the Influence With a Child in the Car: Implications for Child Safety and Caregiver Intervention

Lawson, Karla A., Yuma-Guerrero, Paula J., von Sternberg, Kirk, Duzinski, Sarah V., Garcia, Nilda M., Brown, Carlos V., Wakefield, Sarah M., Crawford, Natalie M., Velasquez, Mary M., Maxson, R. Todd

Journal:

The Journal of Trauma Injury Infection and Critical Care

Year:

2011

Language:

english

File:

PDF, 198 KB

english, 2011